1. Acceptance of Terms
By accessing or using the Redliner Pro platform (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). These Terms apply to all users, including individuals accessing the Service on behalf of a company or organization. If you do not agree to these Terms, do not use the Service.
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
2. Description of Service
Redliner Pro provides an AI-powered contract review and redlining platform designed specifically for subcontractors in the construction industry. The Service includes, but is not limited to:
- AI-driven analysis of uploaded subcontract documents
- Risk scoring and identification of potentially unfavorable contract clauses
- Plain-English explanations of identified risks
- AI-suggested redline language and the ability to write custom responses
- Custom playbook creation for preferred contract terms
- Risk analysis history tracking across negotiation rounds
- One-click auto-redline generation
- Export of redlined documents in Word and PDF format
- In-document tagging and team collaboration features
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.
3. Account Registration
To use the Service, you must register for an account. By registering, you agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information to keep it accurate
- Maintain the confidentiality of your login credentials
- Accept full responsibility for all activity that occurs under your account
- Notify us immediately at info@redlinerpro.com if you suspect unauthorized access to your account
Accounts may support multiple team members as permitted under your subscription plan. You are responsible for ensuring all users accessing your account comply with these Terms.
4. Subscriptions, Credits, and Billing
Subscription Plans
Redliner Pro offers paid subscription plans (Professional, Business, and Enterprise) billed on a monthly basis. Plan details, including pricing and included review credits, are described on our Pricing page and are subject to change with reasonable notice.
Review Credits
One review credit is consumed each time you initiate a new AI analysis of a contract. Re-opening and continuing work on a previously analyzed contract does not consume additional credits. Unused credits from your monthly allotment roll over to the following billing period.
Add-On Credits
Additional credit bundles may be purchased at any time from within your account. Add-on credits are subject to the same rollover policy as plan credits.
Free Trial
New users receive 5 complimentary review credits upon account creation. No credit card is required to begin the free trial. Trial credits do not roll over beyond the trial period.
Billing and Payment
Subscriptions are billed in advance at the start of each monthly billing cycle. All fees are non-refundable except as expressly stated in these Terms or as required by applicable law.
Plan Changes
You may upgrade your plan at any time; upgraded access and additional credits take effect immediately. Downgrades take effect at the start of your next billing cycle. Unused credits are not forfeited when downgrading.
Cancellation
You may cancel your subscription at any time through your account settings or by contacting us. Access to the Service continues through the end of your current paid billing period. No refunds are provided for unused time in a billing period.
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Upload, transmit, or process any documents or content that you do not have the legal right to submit
- Use the Service for any unlawful, fraudulent, or harmful purpose
- Attempt to gain unauthorized access to any part of the Service or its underlying systems
- Reverse engineer, decompile, disassemble, or otherwise attempt to extract the source code or AI models underlying the Service
- Use the Service to transmit malware, viruses, or any other malicious code
- Interfere with or disrupt the integrity, performance, or availability of the Service
- Scrape, crawl, or use automated methods to extract data from the Service without our written consent
- Resell, sublicense, or otherwise provide access to the Service to third parties without our prior written approval
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
We reserve the right to investigate and take appropriate action for any suspected violation of this section, including suspending or terminating your account.
6. Not Legal Advice
The analyses, risk scores, clause explanations, and suggested contract language generated by Redliner Pro are produced by artificial intelligence and are provided for informational and efficiency purposes only. They do not constitute legal advice, and your use of the Service does not create an attorney-client relationship between you and Redliner Pro.
Contract law is complex and jurisdiction-specific. AI-generated analysis may not account for all relevant legal nuances, local statutes, or the specific circumstances of your project. We strongly recommend that you consult a licensed attorney before finalizing any contract or redline submission. Redliner Pro is not liable for any outcomes resulting from your reliance on AI-generated content without independent legal review.
7. Intellectual Property
Our Intellectual Property
All software, algorithms, interfaces, designs, branding, content, and other materials that comprise the Service are owned by or licensed to Redliner Pro and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.
Your Content
You retain full ownership of all documents and content you upload to the Service. By uploading content, you grant Redliner Pro a limited, non-exclusive, royalty-free license to process, analyze, and store that content solely for the purpose of providing the Service to you. This license terminates when you delete the content or close your account.
AI-Generated Output
Redline suggestions, risk summaries, and other AI-generated outputs produced by the Service based on your uploaded documents are made available to you for use in your business operations. You may incorporate, modify, and distribute such outputs as part of your contract negotiations without restriction.
8. Confidentiality
We understand that the documents and information you share with Redliner Pro are often highly sensitive. We maintain strict confidentiality practices regarding your uploaded documents and account data, as described in our Privacy Policy.
In turn, you agree to keep confidential any non-public information about the Service's proprietary functionality, AI methodology, pricing structures, or business operations that you may become aware of through your use of the platform.
9. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Redliner Pro expressly disclaims all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- Any warranty that the Service will be uninterrupted, error-free, or free of harmful components
- Any warranty regarding the accuracy, completeness, or reliability of AI-generated analyses or suggestions
- Any warranty that the Service will meet your specific legal or business requirements
10. Limitation of Liability
To the maximum extent permitted by applicable law, Redliner Pro, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of the Service, including but not limited to lost profits, loss of data, business interruption, or reputational harm, even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for any claims arising out of or relating to these Terms or the Service shall not exceed the total amount you paid to us in the twelve (12) calendar months immediately preceding the event giving rise to the claim.
11. Indemnification
You agree to defend, indemnify, and hold harmless Redliner Pro and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
- Your access to or use of the Service
- Your violation of these Terms
- Your violation of any applicable law or regulation
- Your infringement of any intellectual property or other rights of any third party
- Content or documents you upload to the Service
12. Term and Termination
These Terms remain in full force and effect while you maintain an active account or otherwise use the Service.
We reserve the right to suspend or permanently terminate your account, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or pose a risk to the security or integrity of the Service or other users.
You may terminate your account at any time by cancelling your subscription and contacting us to request account deletion.
Upon termination, your right to access the Service ceases immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property, confidentiality, disclaimer of warranties, limitation of liability, and indemnification — will continue to apply.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be subject to the exclusive jurisdiction of the state and federal courts located in Arizona.
Before initiating any formal dispute, we encourage you to contact us at info@redlinerpro.com to attempt to resolve the matter informally. We will make a good-faith effort to address your concerns within 30 days.
14. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Redliner Pro with respect to the Service and supersede all prior agreements or understandings.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Assignment
You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction.
15. Contact Us
If you have questions or concerns about these Terms, please contact us:
- Email: info@redlinerpro.com
- Phone: (888) 888-8888
- Mail: 123 Main Street, Suite 400, Anytown, USA 12345